Privacy Policy

2. How We Use Information

We use collected information only for legitimate business and operational purposes.

• To create and maintain your account, authenticate users, and manage user roles and permissions.
• To deliver platform functions, including workflow automation, analytics dashboards, and collaboration features.
• To provide customer support, respond to inquiries, and resolve technical incidents.
• To monitor product reliability, identify bugs, and improve usability based on aggregate usage trends.
• To send essential service notices, billing updates, and account-related security alerts.
• To detect misuse, protect the Services from fraud or abuse, and enforce our Terms of Service.
• To comply with legal obligations, regulatory requests, or lawful orders.

Where required by law, we use personal data based on recognized legal grounds, including contract performance, legitimate interests, legal compliance, and consent.

3. Cookies and Tracking

We use cookies and similar technologies to keep the website functional, understand engagement, and improve performance.

• Essential cookies: required for login, session continuity, and core account security.
• Analytics cookies: help us measure traffic, page performance, and product adoption patterns.
• Preference cookies: remember choices such as language, interface state, and selected workspace behavior.

You can configure browser settings to block or delete cookies. Some features may not work correctly if essential cookies are disabled.

We do not use cookies to profile you for unrelated third-party advertising.

4. Data Sharing and Disclosure

We do not sell your personal information. We share information only when needed to run the Services or when legally required.

• Service providers: trusted vendors that host infrastructure, process payments, provide customer support tools, or run analytics on our behalf.
• Professional advisors: legal, accounting, or security advisors under confidentiality obligations.
• Legal compliance: when required to comply with laws, regulations, subpoenas, or enforceable government requests.
• Business transfers: in connection with a merger, acquisition, financing, or asset sale, where data transfer is part of the transaction.

If a business transfer happens, we will take reasonable steps to ensure your information remains protected under commitments consistent with this policy.

5. Data Retention

We keep personal data only as long as needed for the purposes described in this policy, including legal, accounting, and security obligations.

• Account profile data is retained while your workspace is active.
• Operational logs are typically retained for up to 12 months for reliability and security review.
• Backup copies may persist for a limited period after deletion requests, generally no longer than 35 days.
• Billing records are retained as required by tax and financial reporting laws.

When data is no longer needed, we delete it or de-identify it so it can no longer be linked to you.

If you close your account, you can request export of eligible data before deletion.

6. Security

We use administrative, technical, and organizational safeguards designed to protect your data.

• Encryption in transit using current TLS standards.
• Access controls based on least privilege and role authorization.
• Monitoring and logging for suspicious behavior and service anomalies.
• Routine patching and vulnerability management for core systems.
• Internal procedures for incident response and notification.

No online system can guarantee absolute security. You are responsible for keeping account credentials confidential and notifying us immediately if you suspect unauthorized access.

7. Your Rights

Depending on your location, you may have rights related to your personal information.

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal data, subject to legal exceptions.
• Request export or portability of eligible data.
• Object to or restrict certain processing in specific circumstances.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details in the Contact Us section. We may need to verify your identity before completing the request.

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

8. Third-Party Links

Our website and Services may include links to third-party websites, plug-ins, or services that we do not control.

This Privacy Policy does not apply to third-party services. We recommend reviewing their privacy policies before sharing personal information.

DataDine is not responsible for third-party content, security practices, or information handling procedures.

9. Children’s Privacy

DataDine is intended for business users and is not directed to children under 16.

We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us so we can investigate and delete the information if appropriate.

10. Policy Updates

We may update this policy from time to time to reflect product changes, legal requirements, or improved privacy practices.

When updates are material, we will provide a clear notice in-product, by email, or on our website before the changes take effect.

The “Effective date” at the top of this page indicates when the current version became active.